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Team Management

Team management is the crux of building a high performing team, but it works best when you let science, data and psychology guide you.

We've built a collection of team management courses, tips, techniques, and coaching programs to help you inspire and guide your team to achieve crazy big goals.


How to improve communication at work (without awkwardness)
Conflict Resolution

How to improve communication at work (without awkwardness)

Almost half of employees don’t regularly speak their minds at work.

Amy Rigby
40+ unique employee appreciation ideas (because your team needs some love right now)
Company Culture

40+ unique employee appreciation ideas (because your team needs some love right now)

This is broadly a good place to start any discussion on employee appreciation ideas. Any attempts to appreciate an employee -- whether you want to call that employee experience, employee engagement, employee appreciation, employee respect, or just leadership (your choice!) -- can fall into one of two buckets. 

Ted Bauer
The benefits (and challenges) of a team with high tolerance
Team Performance

The benefits (and challenges) of a team with high tolerance

Tolerance. It’s something that we all should practice, something fundamental to harmony between humans from all different walks of life - all those different ideas, expectations and ways of simply existing all have to live side-by-side somehow!

Catie McHugh
13 unique team motivation ideas to improve performance
Team Performance

13 unique team motivation ideas to improve performance

Finding ways to keep teams motivated isn't a one-size-fits-all gig. Industries have their nuances that attract different personalities, and personal motivations change as we mature. The size of the company also plays a role. These were things that companies always had to deal with when it comes to team motivation. But now there's the added challenge of a massive increase in remote workers.

Bev Campling
8 Employee Engagement Trends for 2024 (for the 'New Normal')
Team Performance

8 Employee Engagement Trends for 2024 (for the 'New Normal')

Much has been written and theorized about employee engagement since it first appeared as a management theory in the 1990s. Since then, consulting firms and experts have devised definitions, surveys and strategies that many business leaders have devoured and implemented with eager anticipation. Unfortunately, many employee engagement strategies then end up being side-lined by managers and ignored by employees.

Bev Campling
Generational differences in the workplace — and how to embrace them
Company Culture

Generational differences in the workplace — and how to embrace them

35%: The percentage of millennials (1981-2000 birthdays) currently in the workforce, the most of any generational cohort at present. [1]39%: Among Millennials, around four-in-ten (39%) of those ages 25 to 37 have a bachelor’s degree or higher, compared with just 15% of the Silent Generation, roughly a quarter of Baby Boomers and about three-in-ten Gen Xers (29%) when they were the same age. [2]66%: In the past five years, the majority of Gen X leaders (66%) had received only one promotion or none at all — significantly fewer than their younger millennial counterparts (52%) and more senior baby boomers (58%) who were more likely to have received two or more promotions during the same period of time. [3]58%: Only 58% of Gen X feels that they are advancing within their organization at an acceptable rate, in comparison to 65% of Millennials. [4]37%: Of Gen Z believe that technology is weakening their ability to develop strong interpersonal skills and build relationships. [5]10,000: The number of Baby Boomers retiring every day at this point. [6]67%: The percentage of Gen X leaders who would like more external coaching. [3]Emerging data from Fingerprint for Success shows that Millennials have a very strong bias towards Shared Responsibility (average score of 80 and higher) and very low motivation for Sole Responsibility. [7]Generational differences in the workplace: Defining the generationsThis can actually be somewhat of a tricky part to discussing generational differences in the workplace, because there’s not necessarily consensus on what date of birth ranges constitute each cohort. Within a few years on each side, the most commonly-accepted birth year ranges for each cohort are:

Ted Bauer
How to Deal With a Disgruntled Employee (A Complete Guide)
Conflict Resolution

How to Deal With a Disgruntled Employee (A Complete Guide)

As much as we’d like to believe life is a perfect Instagram post/Kumbaya-singing drum circle, it’s unfortunately not. Look at 2020. There was a global pandemic, numerous iterations of social unrest, massive layoffs in some industries, and entire pivots in working style for some people. Sadly, it’s going to lead to some disgruntled employees. 

Ted Bauer
What makes a team successful?
Team Performance

What makes a team successful?

You can’t just assemble a team of superstars and expect them to make magic. (Just ask the numerous sports teams that wrongly thought they could bankroll their way to a trophy.)

Michael Metcalf
HR employee retention strategies: 14 tactics that work
Team Performance

HR employee retention strategies: 14 tactics that work

Recruiting top talent is a huge accomplishment for any business leader. But unless you have a strategy for retaining those talents, your efforts are more or less pointless.

Ifeoma Ogbonnaya
5 critical needs of high-performing teams
Team Performance

5 critical needs of high-performing teams

When Google spends two whole years studying the secrets of team effectiveness, there’s probably something we can all learn from the findings.

Jo Foster
How to address discrimination against women in the workplace
Company Culture

How to address discrimination against women in the workplace

While women have felt the sting of discrimination for hundreds of years, it continues to permeate the workplace - even the COVID-19 pandemic disproportionally impacted women.

Michael Metcalf
Rethinking “cultural fit” (in 21 interview questions)
Company Culture

Rethinking “cultural fit” (in 21 interview questions)

Cultural fit has long been a key factor in hiring decisions. But is it still relevant? The answer is complicated. Cultural fit still matters, but to put it bluntly, many companies have it back to front. In the past, culture fit has referred to hiring a team of similar people, who ‘fit’ a certain mold. This often resulted in cognitive, gender, or ethnically homogenous groups who were prone to bias and blind spots. Culture fit is still important, but consider what you mean when you say fit, and what, exactly, you want new hires to fit into. Rather than looking for new hires who fit a mold, you should look for candidates who fill gaps in your workplace culture. This reduces organizational silos, increases diversity, and builds a more vibrant company culture.

William Haigen
24 fun team building activities for remote or hybrid teams
Team Performance

24 fun team building activities for remote or hybrid teams

Let's be real: team building activities get a really bad rap.

Amy Rigby

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